G Niu Immigration Consulting Inc. [“we”, “us”, “our”] is committed to protecting the personal information of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information, in accordance with Canada’s Personal Information Protection and Electronic Documents Act [“PIPEDA”] and Alberta’s Personal Information Protection Act [“PIPA”].
1. Personal Information We Collect
We collect personal information that you voluntarily provide to us when:
- You schedule a consultation;
- You submit an inquiry or an intake form through our contact form;
- You enter into a Retainer Agreement with us.
The information we collect may include your name, email address, phone number, mailing address, and immigration-related details. If you make a payment, our third-party payment processors may also collect billing and transaction details on our behalf.
2. Use of Cloud-Based Legal and Administrative Systems
To provide secure, organized, and efficient services, we use a combination of cloud-based legal practice management, scheduling, and document storage systems to handle client records, appointment bookings, retainer agreements, application documentation, and communications. These platforms adhere to industry best practices for data encryption, access control, audit trails, and confidentiality compliance.
3. Third-Party Service Providers
We may engage third-party service providers to assist with:
- Hosting the website and domain
- Scheduling consultations
- Processing secure payments
- Hosting online meetings
- Signing electronic documents
- Managing client relationships and data
- Storing documents in the cloud
- Using artificial intelligence
- Bookkeeping and accounting
These providers are only permitted to use your information to deliver services to us and are contractually required to safeguard your data. We do not sell or share your personal information for marketing purposes.
4. Consent and Purpose Limitation
We collect, use, and disclose personal information only with your knowledge and informed consent, and for purposes that are clearly identified at the time of collection. We will not use your personal information for any new purpose without obtaining your additional consent.
5. Data Security
We take reasonable administrative, technical, and physical precautions to protect your personal data from unauthorized access, loss, misuse, or disclosure. Measures include:
- Secure storage systems
- Password protection and multi-factor authentication
- Encrypted file transmission
- Regular data backups and restricted access protocols
6. Access and Correction Rights
You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete. Requests can be submitted to info@gniu.ca.
7. File Retention and Destruction
We retain your files only for as long as necessary to fulfill the purposes for which they were collected and to comply with legal or regulatory obligations. Once your file is no longer required for the delivery of services, it is closed and securely stored in an accessible location for a period of six (6) years. After this retention period, your file is permanently destroyed in a secure manner.
As part of our destruction protocol, we maintain a record containing the following information:
- Your name and address
- A brief summary of your matter
- The date on which your file was closed
- The date on which your file was destroyed
8. Disclosure of Information
We do not disclose your personal information except in the following cases:
- With your explicit written consent;
- When required by law, regulation, court order, or lawful authority.
9. Governing Law
This Privacy Policy shall be governed by the laws in effect in the Province of Alberta and the federal laws of Canada applicable therein. Any dispute regarding this Privacy Policy shall be decided by a court of competent jurisdiction within the Province of Alberta.
10. Contact Us
For inquiries regarding this Privacy Policy, please contact us at info@gniu.ca.